Hexion Specialty Chemicals - QC Management
Below is a case study that shows EXC’s ability to develop a fully customized software application to meet the specific needs of a company.
Problem and Project Goal
Hexion Specialty Chemicals, a leading supplier of chemical products, required an easy and effective method of tracking quality control (QC) for their numerous resin-coated sand products. Hexion had already implemented SAP to manage their ordering system but found that it wasn’t satisfactory for managing their QC data. SAP’s generic design was not able to address Hexion’s specific QC concerns.
Hexion turned to EXC to develop a customized QC application that would match their specific needs perfectly.
EXC Solution
EXC developed a customized QC application for Hexion that is currently being used in several national and international locations. EXC continues to refine this QC application, working closely with Hexion to determine what new features can be developed to meet further QC needs. This close collaboration ensures that EXC delivers the exact application refinements that Hexion requires.
Return on Investment Benefit
EXC’s customized QC application has helped minimize lab technician mistakes while providing more comprehensive data. The reports and charts generated by this QC application has helped Hexion identify which products do not meet quality standards. In addition, since Hexion has allowed its own clients to view the QC data relevant to their specific projects, the company has built stronger relationships with its clients while simultaneously saving costs on customer support.